At WebAnaya Solutions, we value our clients and strive to deliver high-quality services and solutions. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are handled. By engaging with our services, you agree to the following terms:

1. Services

• Once a project has been initiated, payments made are non-refundable.
• Cancellation requests can be made within 24 hours of placing an order for services that have not yet been initiated.
• If any upfront deposit or milestone payment has been made, it is non-refundable as it covers initial resource allocation, consultation, and planning.

2. Digital Products / Subscriptions

• Purchases of digital products, software, or tools offered by WebAnaya are non-refundable due to the nature of the products.
• In case of technical issues, we will provide support and assistance to resolve the problem.

3. Exceptional Circumstances

Refunds may be considered only if:

• The service was not delivered as agreed due to our fault.
• Duplicate payments were made by mistake.
• Legal requirements mandate a refund.

4. Contact Us

For any queries related to cancellations or refunds, please contact:

WebAnaya Solutions
🌐 www.webanaya.com
✉️ [email protected]