Groove : The ultimate online self-hosted ticket and live support system.
Hi, Everyone I recently discovered an awesome web application that’s facilitate you to open an awesome ticket and live chat based support system with ton of features.
An overview of Groove
In a short The Groove is the easy, fast and hassle-free customer support sulution.
This recently web2.0 application is going to give challenge to existing support suite web based system like Koyako Support Suite.
Now the online support system competition is getting tougher and tougher now.
To explore this awesome app please go here http://www. groovehq.com.
| Help Desk Features | Live Chat Features |
| Invite Your Coworkers | Create a Canned Reply |
| Create a Mail Box | Setup Proactive Chat |
| Install your Help Widget | Download the Native Application |
| Connect your Twitter and Facebook Accounts | Customize the Widget |
| Create a Canned Reply | Enable Chat Notifications |
| Customize Your Fulders | Enable Facebook Connect |
| Create a Rule | |
| Write a Knowledge Base Article | |
| Customize your Help Center |